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Data Assets

The Data Assets module is the core foundational module of SERVICEME NEXT, used for unified management of external data access, internal data catalog, and business domain modeling. It serves as the underlying support for all Agent and BI analysis functions built on data.
Before using data capabilities, three key configurations must be completed in sequence: data source access and synchronization, data catalog management, business domain modeling and association. Only after these configurations are completed can data be efficiently and securely called in the platform's Agent or BI modules.


External Data Access and Synchronization

  • Data sources are used to connect to the enterprise's existing databases or external data services (such as MySQL, SQL Server, PostgreSQL, etc.) and synchronize data to the platform internally.
  • During configuration, connection information must be filled in. The platform will automatically import the external table structure into the data catalog and support on-demand synchronization to ensure data timeliness and consistency.
  • After synchronization, users can view connection status and synchronization logs in the interface to achieve controllable and traceable data access.

Data Catalog Management

  • The data catalog centrally displays all synchronized data tables and field information, facilitating business personnel and developers to understand and use the data.
  • Users can supplement field descriptions and adjust display names in the data catalog for better classification and retrieval.
  • It should be noted that these modifications only affect internal platform display and do not impact the actual structure of external databases.

Business Domain Definition

  • In the business domain, users can select multiple tables or views and set logical relationships between them (such as one-to-one, one-to-many) to establish data models corresponding to actual business.
  • After saving, the business domain can serve as a standard data source for Agent or BI use, facilitating intelligent Q&A, automatic analysis, or chart display.
  • This business domain-based management method makes data organization clearer and allows business personnel to directly call data without relying on technical staff.

From Data Assets to Business Applications

  • Once data source, data catalog, and business domain configurations are completed, data-based intelligent applications can be built on the platform.
  • Agents can directly read data through the business domain and combine with Skills or MCP to realize intelligent Q&A, automatic report generation, and other functions; BI tools can quickly create visual reports and dashboards.
  • If data structure adjustments or optimizations are needed, simply modify and synchronize in the Data Assets module, and related Agent and BI modules will automatically update, forming a complete closed loop from "data to application."

Best Practices

  1. Ensure data permissions and backup security before access to avoid operational errors and leakage risks;
  2. Maintain field descriptions and tags in the data catalog to improve data readability and reusability;
  3. Organize data centered on the business domain to facilitate unified governance and permission control;
  4. Regularly check synchronization status and data quality to ensure the reliability and accuracy of the data used.