API Standard Document

1. Document Information

Document Name: SERVICEME System API Standard Document
Version: v1.1
Release Date: 2026-06-05
Scope: Applicable to enterprise intelligent scenarios, supporting identity authentication, knowledge Q&A, process automation, data analysis, and content generation. The APIs follow a standard RESTful architecture for easy system integration and cross-platform usage, and are widely used in business modules such as customer service, marketing, finance, and human resources to improve collaboration efficiency and intelligent decision-making.

2. Revision History

Version	Revision Date	Revision Details
v1.0	2025-07-18	Initial draft
v1.1	2026-06-05	Added Cross-Origin Resource Sharing (CORS) guidelines

3. Overview

3.1 Purpose

This section explains the objective of the document, for example:

This document defines the API specifications of the SERVICEME system, including request formats, response formats, error codes, and more, for integrators and callers.

3.2 Terms and Abbreviations

API: Application Programming Interface
HTTP: Hypertext Transfer Protocol
JSON: JavaScript Object Notation
RESTful: An API design style

3.3 API Design Principles

Follow RESTful conventions (where applicable).
Use HTTPS to ensure security.
Use JSON as the unified data format.
Manage API versions (for example, /v1/xxx).

4. General Standards

4.1 Request Standards

Request Methods: GET/POST/PUT/DELETE, etc.
Request Headers:
- Content-Type: application/json
- Authorization: Bearer {token} (when authentication is required).
Request Parameters:
- Query parameters (GET), Body parameters (POST/PUT).
- Required/optional field definitions.

4.2 Response Standards

Response Format:

{
  "code": 200,
  "message": "Success",
  "data": {}
}

HTTP Status Codes:
- 200: Success
- 400: Invalid request parameters
- 401: Unauthorized
- 500: Internal server error

4.3 Error Code Table

Error Code	Meaning	Recommended Action
200	Success	-
422	Invalid parameter	-
40001	Missing parameter	Check required fields
50001	Internal server error	Contact administrator

4.4 Cross-Origin Access Standards (CORS)

4.4.1 Background

Cross-Origin Resource Sharing (CORS) is a browser security mechanism used to control whether web pages are allowed to send requests to servers on different domains. When a front-end application and API service are deployed on different domains (or ports), browsers automatically perform CORS validation.

4.4.2 Default Policy in NEXT Version

By default, SERVICEME NEXT does not allow cross-origin access. In other words, if a browser page sends API requests directly and the request origin is not explicitly allowed by server-side configuration, the request will be rejected.

4.4.3 Differences from LTS Version

Item	LTS Version	NEXT Version
Cross-origin restriction	No restriction (no cross-origin interception)	Cross-origin access is denied by default
Migration impact	-	After migrating from LTS to NEXT, browser-based cross-origin API calls used previously may fail

Migration note: If your system is upgraded from LTS to NEXT and your front end relies on cross-origin API calls, those requests will fail after the upgrade unless cross-origin configuration is applied in advance.

4.4.4 Solution

If cross-origin access is required, contact your assigned delivery team for configuration. The delivery team will configure the allowed origin domains based on your business scenario.

4.4.5 Common Symptoms

When a cross-origin issue occurs, browser developer tools (Console) usually show errors like:

Access to XMLHttpRequest at 'https://api.xxx.com/...' from origin 'https://your-app.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

If you see similar errors in the browser console, the request is being blocked by cross-origin policy. Please contact the delivery team.

5. API Details

5.1 API 1: Get User Information

Path: GET /webapi/lite_api/v1/iam/user/{user_id}
Request Parameters:

Parameter Type Required Description
userId Path Yes User ID

Parameter	Type	Required	Description
userId	Path	Yes	User ID

Request Example:

GET /webapi/lite_api/v1/iam/user/234567 HTTP/1.1
Authorization: Bearer abcdef123456

Response Example:

{
    "code": 200,
    "data": {
        "username": "string",
        "email": "string",
        "real_name": "",
        "nickname": "",
        "is_superuser": false,
        "avatar": "",
        "enable": true,
        "id": "string",
        "is_aad": false,
        "serial_number": "string",
        "created_at": "2019-08-24T14:15:22.123Z",
        "updated_at": "2019-08-24T14:15:22.123Z",
        "last_login": "2019-08-24T14:15:22.123Z",
        "roles": [],
        "user_roles": [],
        "organizations": [],
        "gender": 0,
        "birthday": "2019-08-24T14:15:22.123Z",
        "wechat": "string",
        "region": "string",
        "time_difference": 0,
        "join_time": "2019-08-24T14:15:22.123Z",
        "office_phone": "string",
        "mobile_phone": "string",
        "description": "string"
    },
    "message": "success"
}

5.2 API 2: Create User

Path: POST /webapi/lite_api/v1/iam/user/

Request Parameters:

Parameter	Type	Required	Description
username	string	Yes	Username
real_name	string	Yes	Real name
is_aad	boolean	Yes	Whether it is an AAD domain account
is_superuser	boolean	Yes	Whether it is a super administrator account
avatar	string	Yes	User avatar

Request Example:

{
    "username": "string",
    "real_name": "string",
    "is_aad": false,
    "is_superuser": false,
    "avatar": ""
}

Response Example:

{
    "code": 200,
    "data": {
        "username": "string",
        "email": "",
        "real_name": "string",
        "nickname": "",
        "is_superuser": false,
        "avatar": "",
        "enable": true,
        "id": "0000046446975123456",
        "is_aad": false,
        "serial_number": "",
        "created_at": "2026-07-21T09:02:18.709790",
        "updated_at": "2026-07-21T09:02:18.709607",
        "last_login": null,
        "roles": [],
        "user_roles": [],
        "organizations": [],
        "gender": 0,
        "birthday": null,
        "wechat": "",
        "region": "",
        "time_difference": 8,
        "join_time": null,
        "office_phone": "",
        "mobile_phone": "",
        "description": ""
    },
    "message": "success"
}

5.3 API 3: Create Assistant

Path: POST /webapi/lite_api/v1/robots/

Request Parameters:

Parameter	Type	Required	Description
info	object	Yes	Assistant information and name
masks	array	No	Assistant masks
knowledge_bases	array	No	Knowledge bases
skills	array	No	Skills
mcps	array	No	Data models
data_sources	array	No	Data sources
keywords_filter	object	No	Keyword filter
feedback_accounts	array	No	Feedback accounts

Request Example:

{
    "info": {
        "name": "string",
        "weight": 0,
        "avatar_url": "string",
        "description": "",
        "prompt": "string",
        "prologue": "string",
        "robot_type": "",
        "flow_id": "ef710584-0706-4b4b-b481-dd44a4541137",
        "cluster_group_id": "921cd751-fc17-4b9d-a7ec-91a434beaf0a",
        "product_position": "chat-x",
        "chat_rounds": 0,
        "user_id": "string",
        "group_id": "306db4e0-7449-4501-b76f-075576fe2d8f",
        "split_type": "string",
        "load_type": "string",
        "spliter_json": "string",
        "embedding_id": "18e0b745-2b45-46cb-a826-bc9049d1152c",
        "user_skill_auths": [
            null
        ],
        "need_summary": true,
        "force_execute": true,
        "open_filter": true,
        "record_chat": true,
        "is_published": true,
        "category_ids": [
            "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "recommend_question": false,
        "feedback": false,
        "knowledge_config": {
            "search_mode": "hybrid",
            "k": 5,
            "doc_score": 0.7,
            "qa_score": 0.8,
            "metadata": "none",
            "show_reference": false
        },
        "editable": true,
        "question_guide": false,
        "operator_execute": false,
        "bi_config": {
            "query_rewrite": false,
            "divide_think": false
        }
    },
    "masks": [
        {
            "mask_set_id": "d0bee2ed-0859-4bb6-8598-f64d47a5a28b"
        }
    ],
    "knowledge_bases": [
        {
            "classification_id": "string",
            "classification_name": "string",
            "classification_icon": "string",
            "workspaces": []
        }
    ],
    "skills": [
        {
            "skill_group_id": "85161907-67ae-4ae2-8fee-99b7d6fcc3f8"
        }
    ],
    "mcps": [],
    "data_sources": [
        {
            "skill_group_id": "85161907-67ae-4ae2-8fee-99b7d6fcc3f8"
        }
    ],
    "keywords_filter": {
        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
        "robot_id": "8fe44936-b905-428b-ace5-566f232fcce8",
        "key_words": [
            "string"
        ],
        "review_input": true,
        "preset_reply_input": "string",
        "review_output": true,
        "preset_reply_output": "string"
    },
    "feedback_accounts": []
}

Response Example

{
    "code": 200,
    "data": null,
    "message": "success"
}

5.4 API 4: Get Assistant Information

Path: GET /webapi/lite_api/v2/api/robot/{robot_id}
Authentication: HTTP Bearer authentication.
- Header: Authorization: Bearer {token} (required)
Path Parameters:

Parameter Type Required Description
robot_id UUID Yes Unique robot identifier

Parameter	Type	Required	Description
robot_id	UUID	Yes	Unique robot identifier

Request Example:

GET /webapi/lite_api/v2/api/robot/a1b2c3d4-5678-90ef-ghij-klmnopqrstuv HTTP/1.1
Authorization: Bearer YOUR_BEARER_TOKEN_HERE

Response Example (200):

{
    "code": 200,
    "data": {
        "info": {
            "name": "Example Robot",
            "id": "a1b2c3d4-5678-90ef-ghij-klmnopqrstuv",
            "avatar_url": "https://example.com/avatar.png",
            "description": "This is an example robot",
            "prompt": "You are an intelligent assistant",
            "prologue": "Welcome to the example robot",
            "robot_type": "chat",
            "product_position": "assistant"
        },
        "masks": [],
        "knowledge_bases": [],
        "skills": [],
        "mcps": [],
        "data_sources": [],
        "keywords_filter": null,
        "feedback_accounts": []
    },
    "message": "success"
}

5.5 API 5: Upload File

Path: POST /webapi/knowledge/v1/file/ekb-knowledge-upload
Request Parameters:

Parameter	Type	Required	Description
Files	array	Yes	Files uploaded in this request
WorkspaceId	string	Yes	string
fullPath	string	No	Full path where the file will be uploaded

Response Example:

{
    "code": 200,
    "data": [
        {
            "id": "000060269455675392",
            "fullName": "String",
            "scan_status": {}
        }
    ],
    "message": "File uploaded successfully"
}

5.6 API 6: Get Knowledge Base List

Path: GET /webapi/knowledge/v1/kb/me
Request Parameters:

Parameter Type Required Description
locale Header No Locale, default en-US

Parameter	Type	Required	Description
locale	Header	No	Locale, default `en-US`

Request Example:

GET /webapi/knowledge/v1/kb/me HTTP/1.1
Authorization: Bearer abcdef123456
locale: zh-CN

Response Example:

{
        "code": 200,
        "data": [
                {
                        "id": "kb_001",
                        "name": "Product Knowledge Base",
                        "description": "Used to store product descriptions, FAQs, and operation manuals",
                        "mode": 1
                }
        ],
        "message": "success"
}

5.7 API 7: Create Knowledge Base

Path: POST /webapi/knowledge/v1/kb/knowledge-base

Request Parameters:

Parameter	Type	Required	Description
name	array	Yes	Knowledge base name, multilingual array
description	array	Yes	Knowledge base description, multilingual array
sort	integer	No	Sort order
quota	object	No	Knowledge base quota configuration
parent_id	string	No	Parent knowledge base ID
mode	integer	No	Knowledge base mode, default `1`

Request Example:

{
        "name": [
                {
                        "locale": "zh-CN",
                        "content": "Customer Service Knowledge Base"
                }
        ],
        "description": [
                {
                        "locale": "zh-CN",
                        "content": "Used to maintain customer support Q&A and business documents"
                }
        ],
        "sort": 0,
        "mode": 1
}

Response Example:

{
        "code": 200,
        "data": {
                "id": "kb_001",
                "name": "Customer Service Knowledge Base"
        },
        "message": "success"
}

5.8 API 8: Get Knowledge Base Details

Path: GET /webapi/knowledge/v1/kb/knowledge-base/{kb_id}
Request Parameters:

Parameter Type Required Description
kb_id Path Yes Knowledge base ID
locale Header No Locale, default en-US

Parameter	Type	Required	Description
kb_id	Path	Yes	Knowledge base ID
locale	Header	No	Locale, default `en-US`

Request Example:

GET /webapi/knowledge/v1/kb/knowledge-base/kb_001 HTTP/1.1
Authorization: Bearer abcdef123456
locale: zh-CN

Response Example:

{
        "code": 200,
        "data": {
                "id": "kb_001",
                "name": "Customer Service Knowledge Base",
                "description": "Used to maintain customer support Q&A and business documents",
                "mode": 1,
                "sort": 0
        },
        "message": "success"
}

5.9 API 9: Create Knowledge Base Folder

Path: POST /webapi/knowledge/v1/file/ekb-folder
Request Parameters:

Parameter Type Required Description
workspaceId Query Yes Associated knowledge base ID
name string Yes Folder name
fullPath string Yes Full folder path

Parameter	Type	Required	Description
workspaceId	Query	Yes	Associated knowledge base ID
name	string	Yes	Folder name
fullPath	string	Yes	Full folder path

Request Example:

POST /webapi/knowledge/v1/file/ekb-folder?workspaceId=1001 HTTP/1.1
Authorization: Bearer abcdef123456
Content-Type: application/json

{
        "name": "Product Manuals",
        "fullPath": "/Customer Materials/Product Manuals"
}

Response Example:

{
        "code": 200,
        "data": {
                "id": 501,
                "name": "Product Manuals",
                "fullPath": "/Customer Materials/Product Manuals"
        },
        "message": "success"
}

5.10 API 10: Get Knowledge Base File List

Path: POST /webapi/knowledge/v1/file/ekb-pagelist

Request Parameters:

Parameter	Type	Required	Description
PageIndex	integer	No	Page number, default `1`
PageSize	integer	No	Page size, default `20`
OrderField	string	No	Sort field, default `modified`
OrderType	string	No	Sort order, default `desc`
Conditions	array	No	Query condition list

Request Example:

{
        "PageIndex": 1,
        "PageSize": 20,
        "OrderField": "modified",
        "OrderType": "desc",
        "Conditions": [
                {
                        "fieldName": "workspaceId",
                        "fieldValue": "1001"
                }
        ]
}

Response Example:

{
        "code": 200,
        "data": {
                "items": [
                        {
                                "id": 7001,
                                "name": "Product_Overview.pdf",
                                "objectType": 1,
                                "modified": "2026-05-17T10:00:00Z"
                        }
                ],
                "total": 1
        },
        "message": "success"
}

5.11 API 11: Preview Knowledge Base File

Path: GET /webapi/knowledge/v1/file/ekb-preview
Request Parameters:

Parameter Type Required Description
c Query Yes Container name
n Query Yes File name or Blob name
u Query Yes User ID
s Query No Source system, default ecm
w Query No Watermark user ID

Parameter	Type	Required	Description
c	Query	Yes	Container name
n	Query	Yes	File name or Blob name
u	Query	Yes	User ID
s	Query	No	Source system, default `ecm`
w	Query	No	Watermark user ID

Request Example:

GET /webapi/knowledge/v1/file/ekb-preview?c=docs&n=abc123%2Fproduct-overview.pdf&u=10001&s=ecm HTTP/1.1
Authorization: Bearer abcdef123456

Response Example:

{
        "previewUrl": "https://example.com/preview/abc123",
        "expireAt": "2026-05-17T12:00:00Z"
}

5.12 API 12: Download Knowledge Base File

Path: POST /webapi/knowledge/v1/file/download
Request Parameters:

Parameter Type Required Description
fileId integer Yes File ID
objectType integer Yes Object type

Parameter	Type	Required	Description
fileId	integer	Yes	File ID
objectType	integer	Yes	Object type

Request Example:

{
        "fileId": 7001,
        "objectType": 1
}

Response Example:

{
        "downloadUrl": "https://example.com/download/7001",
        "fileName": "Product_Overview.pdf"
}

5.13 API 13: Create Q&A

Path: POST /webapi/knowledge/v1/qna

Request Parameters:

Parameter	Type	Required	Description
answer	string	Yes	Standard answer
enable	boolean	No	Whether enabled, default `true`
workspaceId	integer	Yes	Associated knowledge base ID
questions	array	Yes	Question list
metadataExpansion	object	No	Extended metadata

Request Example:

{
        "answer": "Please log in and open 'My Applications' to check the approval progress.",
        "enable": true,
        "workspaceId": 1001,
        "questions": [
                {
                        "content": "How can I check my application progress?",
                        "sort": 0
                }
        ]
}

Response Example:

{
        "code": 200,
        "data": {
                "id": 9001,
                "workspaceId": 1001,
                "enable": true
        },
        "message": "success"
}

5.14 API 14: Get Q&A List

Path: POST /webapi/knowledge/v1/qna/pagelist

Request Parameters:

Parameter	Type	Required	Description
PageIndex	integer	No	Page number, default `1`
PageSize	integer	No	Page size, default `20`
OrderField	string	No	Sort field, default `modified`
OrderType	string	No	Sort order, default `desc`
Conditions	array	No	Query condition list

Request Example:

{
        "PageIndex": 1,
        "PageSize": 20,
        "OrderField": "modified",
        "OrderType": "desc",
        "Conditions": [
                {
                        "fieldName": "workspaceId",
                        "fieldValue": "1001"
                }
        ]
}

Response Example:

{
        "code": 200,
        "data": {
                "items": [
                        {
                                "id": 9001,
                                "question": "How can I check my application progress?",
                                "answer": "Please log in and open 'My Applications' to check the approval progress.",
                                "enable": true
                        }
                ],
                "total": 1
        },
        "message": "success"
}

5.15 API 15: QnA List Query

Path: POST /webapi/lite_api/v2/api/qa_list
Authentication: HTTP Bearer authentication.
- Header: Authorization: Bearer {token} (required)

Request Parameters (JSON Body):

Parameter	Type	Required	Description
query	string	Yes	Search query term
k	integer	No	Number of top results to return
knowledge_ids	array[string]\| null	No	List of knowledge base IDs to search
search_mode	string	No	Search mode: `hybrid` / `embedding` / `text`
qa_score	number	Yes	QA threshold
llm_use	boolean	No	Whether to use an LLM for processing
metadata	string	No	Metadata processing mode: `none` / `filter` / `weight`

Request Example:

{
    "query": "How do I upload images using the API",
    "k": 20,
    "knowledge_ids": [
        "kb123",
        "kb456"
    ],
    "search_mode": "hybrid",
    "qa_score": 1,
    "llm_use": false,
    "metadata": "none"
}

Response Example (200):

{
    "code": 200,
    "data": [
        {
            "metadata": null,
            "documentid": "doc_001",
            "chunkid": "chunk_001",
            "filename": "api-guide.pdf",
            "content": "The upload API supports multipart/form-data",
            "score": 0.95,
            "rank_score": 0.91,
            "question": "How do I upload images using the API",
            "timestamp": "2026-07-21T09:30:00Z",
            "url": null,
            "type": "QA"
        }
    ],
    "message": "qa retrieved successfully"
}

Validation Error Example (422):

{
    "code": 422,
    "data": {
        "detail": []
    },
    "message": "Validation Error"
}

Status Codes:
- 200: Request succeeded and returned IResponseModel[QAResponseList]
- 422: Validation error returned

5.16 API 16: External Knowledge Base Retrieval

Path: POST /webapi/lite_api/v2/api/retrieval
Description: Used to connect independently maintained knowledge bases within a team and is suitable for Dify integration and secondary development by delivery teams.
Authentication: HTTP Bearer authentication.
- Header: Authorization: Bearer {API_KEY} (required)

Request Parameters (JSON Body):

Parameter	Type	Required	Description
knowledge_id	string	Yes	Unique knowledge base ID
query	string	Yes	User query content
retrieval_setting	object	Yes	Retrieval parameter configuration
metadata_condition	object	No	Metadata filter condition (reserved and currently ineffective)

retrieval_setting fields:

Parameter	Type	Required	Description
top_k	integer	Yes	Maximum number of results returned
score_threshold	number	Yes	Relevance threshold from 0 to 1
search_type	string	No	Search mode: `hybrid` / `embedding` / `text`, default `hybrid`
hybridpipeline	UUID	No	Advanced orchestration pipeline ID

Request Example:

{
    "knowledge_id": "your-knowledge-id",
    "query": "Your question",
    "retrieval_setting": {
        "top_k": 2,
        "score_threshold": 0.5
    }
}

Response Example (200):

{
    "records": [
        {
            "metadata": {
                "Url": "{host}/knowledge-webapi/#/share/preview?fileId=4534399061070970880&objectType=2&previewType=file&mode=login",
                "FileName": "demo.pdf",
                "FileId": "4534399061070970880",
                "FilePath": "/",
                "Created": "2026-01-21T05:23:02.2404442Z",
                "page": 5
            },
            "score": 0.61544959,
            "title": "demo.pdf",
            "content": "Dify: The innovation engine for GenAI applications"
        }
    ]
}

Common Errors:
- 403: AccessDeniedException, indicating insufficient permissions.
- 500: InternalServerException, indicating an internal server error.
- Business error codes:

error_code	Description
1001	Invalid Authorization header format (expected `Bearer <api-key>`)
1002	Authorization failure

Note: This interface is controlled by product permissions; it can only verify access rights and cannot confirm whether the knowledge base exists. When an administrator passes a non-existent knowledge base ID, empty results are typically returned.

6. Security Standards

Authentication: OAuth2.0/JWT/API Key.
Data Encryption: Sensitive fields must be encrypted during transmission (for example, passwords).
Rate Limiting: API call frequency should be controlled based on interface type, business sensitivity, and system load. Refer to the table below.

Scenario	Typical Limits	Notes
Open APIs (for third-party access)	10-100 requests/min	For example, WeChat Pay and Alipay Open APIs typically allow 50-200 requests/min depending on the API tier.
Internal System APIs	100-1000 requests/min	Limits can be relaxed for internal service-to-service calls, but a single service should not consume excessive resources.
User Behavior APIs	5-60 requests/min	Sensitive operations such as login or SMS sending should be strictly limited. For example, SMS verification endpoints are often limited to 1 request/60s.
Data Query APIs	100-5000 requests/min	High-frequency query APIs may be relaxed, but caching should be used to reduce database pressure.
High-Concurrency Core APIs	Dynamic throttling (for example, token bucket)	For scenarios such as flash sales, combine throttling with circuit breaking and elastic scaling.

Note: The ranges above are for reference only. Actual settings should be determined based on interface performance, request source, resource consumption, and business peaks.

API Standard Document

1. Document Information​

2. Revision History​

3. Overview​

3.1 Purpose​

3.2 Terms and Abbreviations​

3.3 API Design Principles​

4. General Standards​

4.1 Request Standards​

4.2 Response Standards​

4.3 Error Code Table​

4.4 Cross-Origin Access Standards (CORS)​

4.4.1 Background​

4.4.2 Default Policy in NEXT Version​

4.4.3 Differences from LTS Version​

4.4.4 Solution​

4.4.5 Common Symptoms​

5. API Details​

5.1 API 1: Get User Information​

5.2 API 2: Create User​

5.3 API 3: Create Assistant​

5.4 API 4: Get Assistant Information​

5.5 API 5: Upload File​

5.6 API 6: Get Knowledge Base List​

5.7 API 7: Create Knowledge Base​

5.8 API 8: Get Knowledge Base Details​

5.9 API 9: Create Knowledge Base Folder​

5.10 API 10: Get Knowledge Base File List​

5.11 API 11: Preview Knowledge Base File​

5.12 API 12: Download Knowledge Base File​

5.13 API 13: Create Q&A​

5.14 API 14: Get Q&A List​

5.15 API 15: QnA List Query​

5.16 API 16: External Knowledge Base Retrieval​

6. Security Standards​

1. Document Information

2. Revision History

3. Overview

3.1 Purpose

3.2 Terms and Abbreviations

3.3 API Design Principles

4. General Standards

4.1 Request Standards

4.2 Response Standards

4.3 Error Code Table

4.4 Cross-Origin Access Standards (CORS)

4.4.1 Background

4.4.2 Default Policy in NEXT Version

4.4.3 Differences from LTS Version

4.4.4 Solution

4.4.5 Common Symptoms

5. API Details

5.1 API 1: Get User Information

5.2 API 2: Create User

5.3 API 3: Create Assistant

5.4 API 4: Get Assistant Information

5.5 API 5: Upload File

5.6 API 6: Get Knowledge Base List

5.7 API 7: Create Knowledge Base

5.8 API 8: Get Knowledge Base Details

5.9 API 9: Create Knowledge Base Folder

5.10 API 10: Get Knowledge Base File List

5.11 API 11: Preview Knowledge Base File

5.12 API 12: Download Knowledge Base File

5.13 API 13: Create Q&A

5.14 API 14: Get Q&A List

5.15 API 15: QnA List Query

5.16 API 16: External Knowledge Base Retrieval

6. Security Standards