Environment Check and Confirmation
Function Description
After deployment on the SERVICEME platform is completed, administrators need to perform environment check and confirmation operations to ensure that the model configuration, system dependencies, and authorization are all in a valid state.
This step is a key part of ensuring the stable operation of system functions such as document recognition, speech recognition, translation, and RAG.
Check Scope
Environment checks mainly include the following modules:
| Check Item | Description | Required |
|---|---|---|
| Model Set | Check whether it contains models within the standard supported scope (GPT, Embedding, OCR, STT, etc.). | Yes |
| Model Group | Check whether each model group is configured correctly and available. | Yes |
| Default Model Setting | Check whether the binding relationship between default models and scenarios is correct. | Yes |
| System / ENV Environment Variables | Check key system variables and model connection status (such as the availability of OCR, Whisper, and Embedding models). | Yes |
Check Steps
Open Model Management
Go to Management > Model Management and check the following items step by step:
Model Set
- Confirm whether the following standard models exist:
- LLM
- Embedding
- If any are missing, please contact the system administrator to re-import the model set.
Model Group
- Check whether model groups have been configured according to business scenarios, for example:
- Chat / RAG / Translation / PDF Parsing / OCR, etc.
- Confirm that the models referenced in each model group are consistent with the actual supported scope.
Default Model Setting
- Go to the "Default Model Setting" page and confirm the default bound models item by item (as shown in the example below):
- translate →
gpt-5.4 - gallery rednote →
gpt-5.4 - recommend config →
gpt-5.4 - gallery chat lead →
gpt-5.4 - optimize prompt →
gpt-5.4 - rag →
gpt-5.4 - i18n translation →
gpt-5.4 - gallery mindmap →
gpt-5.4
- translate →
Note: For tasks with high computational load or higher requirements for inference capability (such as knowledge retrieval, complex problem analysis, Prompt optimization, etc.), stronger models should be prioritized.
Note: For lightweight scenarios (such as text translation, summary generation, and everyday copywriting), you can choose models with faster response times and lower cost to balance performance and efficiency.
Common Issues and Handling
| Issue | Possible Cause | Solution |
|---|---|---|
| OCR call failed | API Key is invalid or not configured correctly | Update the key again in the environment variables |
| Whisper not responding | Model is not enabled or the server side is not deployed | Check the model group configuration and deployment status |
| Default model setting is empty | License is incomplete or import failed | Confirm the License file and authorization scope |
| Call latency is too high | Access to external APIs is unstable | It is recommended to use a model service in the same region as the deployment location |