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Users and Scenarios

Chat​

Q&A Bot​

Based on enterprise private domain knowledge files, simulates human language communication. Through Data Grounding technology, provides users with intelligent Q&A based on facts, helping enterprises improve competitiveness and efficiency, and offering strong support for business development.

Marketing Bot​

Connects to private domain traffic services, acts as a virtual customer service representative, introduces the company, products, and integrated solutions to customers. Helps the marketing side better manage customer relationships, sell products and services, provides sales support and customer service, enhances customer satisfaction and professionalism, and brings more business value to the enterprise.

Online Training​

Integrates with internal enterprise systems to provide virtual training according to the enterprise's objectives and the training requirements of different organizations, including overall explanations and talent interviews. Continuously improves the skill level of the workforce, production efficiency, and employee motivation, supporting talent development and skill enhancement for the enterprise.

Knowledge​

Private Domain Data Storage​

Quickly and cost-effectively builds a content service platform based on cloud-native technology, enabling private storage and management of internal enterprise content and data, supporting PB-level data processing.

Multi-user Collaboration​

Enables content/material sharing, interactive communication, and commenting among team members and departments. Users can stay updated on collaboration dynamics anytime, anywhere, on any device, with seamless access.

Internal and External Data Sharing​

In collaboration scenarios with external partners, centralized authentication management for external users is supported. External users can access via external links or persistent accounts. Sensitive files can be set with static/dynamic watermarks, and permissions, device binding, logs, etc., can be managed.

Automatic Content Generation​

Built-in large amounts of structured and unstructured data and dynamic templates. Utilizes AIGC (Artificial Intelligence Generated Content) technology to intelligently generate high-quality text content for users, tailored to specific needs and contexts.

Intelligent Online Q&A​

Leveraging the powerful Azure OpenAI service, helps enterprises quickly obtain intelligent knowledge bots powered by large language models. Enables natural language understanding, semantic analysis, knowledge retrieval, and response generation for users, providing a more natural, engaging, and valuable content experience.

Information Security Protection​

Provides multi-layered security protection capabilities, including storage security, login security, access security, endpoint security, transmission security, and offline security, ensuring data safety and privacy, and preventing data leakage or malicious use.

Standard Role Definitions​

Regular User (User)​

  • Uses basic product features, such as enterprise ChatGPT chat, knowledge queries, etc.
  • Can use Agents and AI features within their permission scope
  • Can upload and manage their own files, generate documents, and create copywriting in their personal space
  • Cannot perform any management operations related to knowledge, data sources, interfaces, or organizational structure

Knowledge Admin​

  • Can manage knowledge spaces and Agent settings, such as creating knowledge base spaces and configuring Agents
  • Cannot access core system management functions, such as user management and system configuration
  • Can manage files in knowledge spaces, generate documents, share, preview, download, etc.
  • Authorized to create and manage extended metadata and tags for documents

Data Admin​

  • Focuses on data-related modules, such as data source integration, metadata management, data import, and interface management
  • Can manage data assets and interface logs, but cannot access system settings or organization management functions
  • Authorized to import, share, and subscribe to data, as well as view and manage push logs

System Admin​

  • Global access and management permissions
  • Responsible for user management, role management, position management, system configuration, and all system maintenance-related functions
  • Can manage the entire system, including organizational structure, permission allocation, log viewing, sensitive word filtering, etc.
  • Can view and operate all modules, including Agent management, data management, knowledge management, etc.